Blitzz, a video-enhanced support platform, empowers a wide range of field services, from electronic engineers to IT specialists, to effectively address customer issues, streamline inquiries, collaborate, and share documents. It's designed to assist field technicians and customer service representatives in resolving customer problems through two-way video calls, augmented reality, chat support, and more. Users can efficiently manage inquiries, visualize problems, and collaborate while sharing documents with video technology, chat functionality, and image markup tools. Blitzz is versatile, accessible on desktop and mobile devices without requiring customers to install the app, and it can integrate seamlessly with existing systems, such as CRMs and support tools like ServiceNow, Salesforce, and Zendesk.
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