Blitzz offers a user-friendly and feature-rich video communication solution that doesn't require app downloads. ServiceNow users can leverage this Video Technology for diverse applications, such as remotely inspecting customer equipment, diagnosing and resolving issues from a distance. Additionally, they can annotate images to facilitate collaborative problem-solving and receive guidance on potential troubleshooting challenges.
- No-App Download Video Call (1:1 and Group Video Calls)
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SMS, WhatsApp, Email Invites
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High-resolution image capture from live video
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Time-stamped images with accurate GPS locations
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Image markup and text annotation
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Pointer feature to point at things on the video call
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Remote zoom
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Optical Character Recognition (OCR) to extract text from images such as building address, product reference numbers
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Screenshare from Mobile and Desktop
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Call Recording
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Survey and Call Disposition at the end of the call
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Bandwidth optimized video
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Network quality display of participant’s network connection quality
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Integrations with other applications and much more…
Visit Blitzz website for more details: https://blitzz.co/features
First release for FSM.
Field Service Management