One Identity, a leader in identity governance, helps organizations get identity and access management (IAM) right. Together with ServiceNow we provide you with the solutions you need to govern access from request through fulfillment for users and data, while improving business agility today and in the future with a modular and scalable IAM solution.
Integrating One Identity Manager with ServiceNow creates a unified portal, which increases productivity by enabling users to get access to the services and applications they need, while allowing you to make better security decisions by combining security
information and policies from multiple sources to reduce exposure and eliminate information silos.
The integration between One Identity Manager and ServiceNow enables users to requests access to secure assets such as physical assets, groups, and distribution lists and control access rights and permissions for their entire identity lifecycle with predefined approval processes and workflows. The integration allows you to leverage the rich approval workflow engines of both solutions to put access decision where it belongs - in the hands of the business. Once approved a request will automatically be provisioned from Identity Manager to any system, platform, or application - on premises or in the cloud.
- Eliminated double login with the new ServiceNow Catalog App by implementing OAuth Single Sign-On.
- Resolved issues related to multiple carts and duplicate products in the API server.
- Improved the display of request properties in the Service Catalog.
- Enhanced Service Catalog’s Request for Others list to be searchable by name.
- Implemented One Identity Manager Shopping Cart in the ServiceNow Catalog App.
- Improved service item refresh behavior: When a service item is refreshed before being added to the cart, it will now also be deleted from the server.
- Added support for Max Valid Days on service items.
- Users can now request service items without specifying "Valid From" and "Valid Until" dates by using a negative value for request item validity, enabling unlimited time when no date is set.
Version 1.0
- Native user interface
- Improved SoD checks
- Provides employee self-service
- Allows Managers to order on behalf of others
Version 1.1
- Load service categories on demand from One Identity Manager Application server using key search and wild-card search.
- Load service items on demand from One Identity Manager Application server using a key search.
Version 1.2
- One Identity Manager for Service Catalog supports the use of the intermediary reverse proxy server.
Version 1.2.1
- Post sync operations
- custom attribute matching criteria
- date validation on request page
Version 1.3
- Person Onboarding
- ServiceNow request item workflow updates - ServiceNow request item workflow closure happens after an action for the corresponding service item has been taken in the One identity manager
- Minor bug fixes and Enhancements
Version 1.3.1
- Bug Fix for logging verbosity
Version 1.3.2
- Fixed issue in Common Helper Script nclude to perform case insensitive search for auth cookie name.
Version 1.3.3
- Support for ServiceNow Mid Server provided
Version 2.0.0
- Support for single-sign-on and minor bug fixes and Enhancement
ServiceNow. No additional plugins are required