24
1.0.0
Xanadu, Washington DC, Vancouver
The Non-Profit Common Data Model (NCDM) is a standardized and scalable data architecture designed to unify non-profit operations across programs, projects, campaigns, events, grants, donors, and beneficiaries. It enables organizations to streamline data management, foster collaboration, and gain a 360-degree view of their impact — all within a consistent and extensible framework. NCDM ensures consistency, scalability, and compliance across multiple ServiceNow applications. This framework minimizes redundancy, enhances interoperability, and accelerates development by offering predefined table structures and functional configurations.
- Modular and Extensible Architecture: Design supports extension and customization without compromising core consistency.
- Standardized Entity Model: Common definitions for identity, organization, tasks, schedules, and more — enabling uniform data handling across all use cases.
- Relationship Mapping Across Processes: In-built linking between people, activities, financials, and outcomes to support holistic reporting.
- Reusable Components: Includes generic building blocks like choices, info sections, and feedback that can be reused across multiple workflows.
- Interoperability-Friendly Design: Built with integration in mind — aligns with open data practices and simplifies data exchange between systems.
- 360-Degree Reporting Compatibility: Prepares data in a way that enables rich visualizations and role-based dashboards.
- Configurable Without Code: Entities like option lists and display content can be managed by business users — reducing dependency on development.
- Audit and Compliance-Ready: Supports tracking, approvals, and documentation for high-visibility, regulated, or donor-sensitive processes.
Initial release of the Non-Profit Common Data Model (NCDM) with a set of foundational core tables and relationships.
ServiceNow subscription and subscription to one of the NPSM products.