Guidewire Software, Inc. (GWRE) is the global market leader for core technology in property and casualty (P&C) insurance. Guidewire's ClaimCenter, PolicyCenter, and BillingCenter make up the Guidewire InsuranceSuite. The Financial Services Operations Integration with Guidewire application will enable insurers to integrate with the cloud version of Guidewire InsuranceSuite.
This application lays down the framework for supporting any P&C use case on ServiceNow which requires integration with GWRE. Although out of box subflows address certain primary integrations like retrieving claim details from ClaimCenter, customers can still expand the integration layer to support any business need.
Highlights of FSO Integration with Guidewire:
1. Granular level subflows to retrieve claim details from Guidewire
2. Granular level subflows to send claim details to Guidewire
3. Granular level subflows to create policy snapshot in Servicenow for a claim
4. Subflows for creating personal auto claim case or commercial auto claim case for a claim retrieved from Guidewire
- Added a dependency to Financial Services Operations Core
- Modified configuration for localization support
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Permissions and roles:
- System administrator (admin) role is needed for the installation