Employee Center Pro provides a single unified portal for multi-department service delivery, enabling organizations to easily scale their service solutions across IT, HR, Workplace, Legal, and Procurement so employees can easily find information, get help, and request the services they need.
Employee Center Pro expands the portal experience beyond service delivery with employee communication and engagement tools including content publishing and campaigns, content experiences, and employee communities.
- Scale across the enterprise and deliver a multi-departmental service experience with a unified portal.
- Provide employee self-service for reporting issues, requesting items, finding information, and completing tasks.
- Drive employee-centric content discovery across the portal with Curated Experiences.
- Leverage Content Experiences to facilitate targeted content and communications.
- Receive ML-driven recommendations and content based on your job and interests.
- Track employee interactions within the portal with user analytics.
- Enterprise and AI-powered search.
- Virtual chat bot and live chat.
- Drive continuous feedback with integrated employee and service feedback.
In the App Launcher widget, the performance indicator now displays the individual execution time instead of cumulative total.
Required plugins and products:
• Employee Center (sn_ex_sp)
• Employee Center Core (sn_hr_sp)
• Employee Experience Taxonomy (sn_ect)
• Employee Experience Foundation (sn_ex_emp_fd)
Dependencies:
• Content Experiences (sn_ca)
• Content Publishing (sn_cd)
• Enterprise Service Management Integrations Framework (sn_hr_integr_fw)