Automation and Efficiency
The Phosphorus integration with ServiceNow’s CMDB automates the discovery and mapping of IoT devices, improving operational efficiency and reducing manual errors. End users have the option to scheudle syncs between assets discovered using the Phosphorus application and when those assets are mapped to ServiceNow CMDB.
Enhanced visibility
ServiceNow provides a consolidated view of all IT assets, including IoT devices with this streamline integration. This increased visibility aids in better management, decision making and risk assessment of the IoT ecosystem.
Scalability
As IoT deployments grow, the ability to efficiently manage them becomes crucial. Phosphorus' ServiceNow CMDB integration offers scalability, handling increased device counts (and metadata) without a significant impact on performance.
ServiceNow Operational Technology (OT) Certified Service Graph Connector (CMDB)
The Phosphorus Service Graph Connector (CMDB) is designed to seamlessly connect and synchronize with external systems, ensuring data consistency and operational efficiency. It brings new automated workflows to the forefront, reducing manual efforts required for comprehensively mapping discovered IoT Assets from the Phosphorus Application to ServiceNow CMDB.
IntegrationHub ETL (3.2.1 or higher)
This enables users with enhanced Extract, Transform, Load capabilities, enabling efficient data integration and synchronization of xIoT asset data from Phosphorus to ServiceNow CMDB via the Service Graph connector.
Robust Transform Engine
This provides a powerful platform for data transformation, ensuring integrity and accuracy within the CMDB.
CI Identification -
Improved identification and reconciliation engine to accurately detect and manage Configuration Items (CIs).
Configuration Management (CMDB) -
Centralized management for all your CIs, offering a single source of truth for your IT infrastructure and IoT attack surface.
CMDB CI Class Models (1.54.0 or higher)
Class models that provide an extensive framework for categorizing CIs and managing dependencies.
Integration Commons for CMDB (sn_cmdb_int_util) A new set of utilities designed to facilitate common integration tasks and streamline CMDB operations.
ServiceNow IntegrationHub Action Template - Data Stream
Offers pre-built action templates to simplify the creation of custom integrations and data workflows.
ITOM Licensing (com.snc.itom.license) plugin
Introduces licensing management for IT Operations Management, ensuring compliance and optimized license utilization.
System Import Sets
Enhanced support for importing data into the CMDB, allowing for more efficient bulk data management.
WashingtonDC Patch 1 (or higher)
The latest security and performance updates ensuring that the CMDB application remains secure and operates at peak efficiency.
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IntegrationHub ETL (3.2.1 or higher)
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Robust Transform Engine (RTE)
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CI Identification (IRE)
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Configuration Management (CMDB)
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CMDB CI Class Models (1.54.0 or higher)
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Integration Commons for CMDB (sn_cmdb_int_util) (2.11.1 or higher)
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ServiceNow IntegrationHub Action Template - Data Stream
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ITOM Licensing (com.snc.itom.license) plugin
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System Import Sets
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WashingtonDC Patch 1 (or higher)
- Vancouver Patch 1 (or higher)
- ServiceNow IntegrationHub Enterprise Pack Installer
- ITOM Discovery License (com.snc.itom.discovery.license) plugin