HR services are the starting point for HR case creation and define the request to fulfill the process for that case type. You can create new or modify existing HR services, as well as configure them to be available for internal use only or for employee self-service.
Use this Employee Experience Pack as a blueprint for adding new HR Services to your catalog for Modifying a Direct Deposit Request.
The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question “what can a good process look like with all the features of ServiceNow?”
This update set contains new HR Services to supplement your HR catalog.
Please note that version 2.1.x of this Experience Pack is officially compatible with the San Diego release only.
Included content:
- 1 HR service – Modify Direct Deposit
- 1 Record Producer – Modify DirectDeposit
- 1 HR Template – Modify Direct Deposit
This experience pack will no longer be updated beyond the Vancouver family release. Follow this Community post link to learn more about what new resources are available, click here.
You must be licensed for HRSD Professional to install and apply this Employee Experience Pack. If you get an error message when installing, you may not be entitled to this functionality. Please check with your account team for your specific HRSD product entitlements.