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2.0.1
Yokohama, Xanadu, Washington DC, Vancouver
ServiceNow® Playbooks for Field Service Management enable organizations to capture step-bystep guidance in the form of playbooks for field service teams. This application helps ensure tasks are completed with the correct and standardized process using an easy-to-follow playbook for service providers.
Enables creation of playbooks for Field Service Management processes.
- Changes
- Avoid multiple loading signs when loading the playbook
Required plugins and products
· Field service management (com.snc.work_management)
· Playbook Experience (sn_playbook_exp : 25.1.2)