CMDB success advisor improves CMDB health by aligning data‑quality efforts to the business outcomes that matter most.
It enables a focused, outcome‑driven approach—helping administrators define scope, track health with tailored metrics, and resolve issues through guided recommendations.
Designed for continuous improvement, the advisor simplifies root‑cause analysis and remediation to maintain reliable, trusted CMDB data that evolves with business needs.
- Outcome‑based CMDB guidance aligned to business priorities
- Prebuilt dashboards with targeted health metrics for supported use cases*
- Guided and automated remediation for targeted CMDB data issues and governance‑related settings
- Recommended integrations (Discovery patterns and Service Graph Connectors) for accurate data ingestion
- Administrator‑friendly experience with no deep CMDB expertise required
*Supported business outcomes include:
-
- Hardware Asset Management (HAM)
- Data Foundations
CMDB Success Advisor 1.1.2 — Release Highlights
Expanded support for Data Foundations
Added Data Foundations as a supported outcome, extending outcome‑based CMDB guidance beyond Hardware Asset Management (HAM).
Scope setting based on principal class recommendations
Guided scope selection for Data Foundations using principal class recommendations derived from incident, problem, and change activity—helping teams focus on the most impactful CI classes instead of the entire CMDB.
Recommended data integrations
Suggested Discovery patterns and Service Graph Connectors based on CI class and attribute coverage to support accurate and complete data ingestion.
Prebuilt Data Foundations dashboard
Ready‑to‑use dashboards with targeted health indicators to monitor CMDB health, identify data quality gaps, and track improvement progress.
Guided analysis and remediation
Root‑cause analysis across CMDB data issues and governance‑related settings, with guided remediation paths to improve data accuracy and completeness.
- Required plugins and products
- CMDB Workspace application (sn_cmdb_ws)
- SGC Central application (sn_sgc_central)