0
15.0.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
The configurable workspace for the Order Management application is a workspace that managers and agents use to capture orders and manage order fulfillment and fallout activities.
- Application menus, lists, and forms for order fulfillment agents and managers.
- Customer order, service order, and fallout landing pages for agents and managers.
- Account information page that shows a 360-degree view of customers.
- Ability to create new, change, and disconnect product and service orders.
- Review pricing adjustments
- Add manual adjustments
- Provide visibility on cost of the product offering
- Create order from sold product or product inventory
- Location-based ordering and multi-line copy with option to set an alternate service location
- View the parent and child relationships between order lines within a order with the hierarchical list.
- Create price and quantity ramps for product offerings in orders to define incremental price and quantity changes over time. Product offerings eligible for ramps have the Ramps enabled option and Recurring price method selected.
- New:
- Delta Pricing on Order: Supports pricing and quantity calculations during MACD activities and renewals by deriving changes from existing products, contracts, or purchases.
- Contract Consolidation on Order: Ensures that orders created from consolidated quotes retain traceability to all originating contract lines, maintaining accurate relationships between source and consolidated lines. Additional calculated fields on order lines support visibility into uplift values derived from consolidation rules.
- Enhancements to price and quantity ramps on order line items: Enable agents to create and manage custom ramp structures with flexible segment durations. These enhancements support ramp changes across the order lifecycle, including amendments and renewals, while ensuring pricing and quantity consistency across ramp segment.
- Order Management for Telecommunications, Media, and Technology
- Breakdown Data Grid UI Component
- Node Map UI Component