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11.1.0
Yokohama, Xanadu, Washington DC, Vancouver
The Configurable Workspace for Order Management application contains a new workspace that managers and agents use to capture orders and manage order fulfillment and fallout activities.
- New application menus, lists, and forms for order fulfillment agents and managers.
- New customer order, service order, and fallout landing pages for agents and managers.
- New account information page that shows a 360-degree view of customers.
- Ability to create new, change and disconnect product and service orders.
- New:
- Provide visibility to order agents for the price adjustments that were applied to the base price and list price of the product ordered.
- Use the hierarchical list view to see the parent and child relationships between order lines within an order
- Change:
- Deprecate subscription dates and using contract dates to calculate subscription revenue metrics on orders.
- Order Management for Telecommunications, Media, and Technology
- Breakdown Data Grid UI Component
- Node Map UI Component