Service Level Objective (SLO) management is a crucial component of Site Reliability Engineering (SRE) that focuses on defining, monitoring, and maintaining the reliability and performance standards for services. Effective SLO management involves several other key components, including Service Level Indicators (SLIs) and error budgets.
- SLI signal aggregation
- Create duration and count-based service level objectives
- Calculate error budgets (EB)
- Error budget policies
- Error budget visualization
- Measure service reliability
New
- Track real downtime and customer impact using outage-based service level indicators (SLIs).
Changed
- Filter SLIs to specific outages, in addition to alerts, to accurately measure downtime.
- Navigate service level objectives (SLOs) more efficiently with a redesigned SLO table on the Reliability metrics tab.
- Analyze high burn rates on the Service reliability dashboard with chart links that now open in chart view instead of list view.
- Open SLOs directly from Microsoft Teams notifications using a new button that replaces the previous text link.
Fixed
- Resolved CI dropdown rendering issues in the SLI form.
- Required plugins and products:
- Dependencies:
- Service Reliability Management (Global dependencies)
- Service Operations Workspace Service Reliability Management (SRM) Commons
- Service Operations Workspace Core
- Alert Rules Management
- Event Management Connectors
- Event Management Core
- Service Operations Workspace Alert Mngmt
- Service Operations Workspace Service Dashboard
- Service Operations Workspace UI Components
- Service Operations Workspace Integrations launchpad
- Service Operations Workspace Integrations launchpad UI