Most enterprises tolerate Configuration Management Database (CMDB) accuracy between 40 and 70 percent. When ServiceNow is built on incomplete or stale asset data, incidents take longer to resolve, workflows break in production, automation needs constant human cleanup, and AI amplifies the gaps instead of closing them.
Oomnitza is the trusted intelligent asset data layer that continuously reconciles asset intelligence across procurement, identity, endpoint, security, operational, and financial systems, then feeds it back into ServiceNow. Your agents resolve faster because they're working from the truth. Your CMDB stays current because Oomnitza keeps it that way. Your automation and AI produce results you can defend, because the underlying data is trustworthy.
That's why ServiceNow works better with Oomnitza.
- Trusted data foundation for ServiceNow workflows, automation, and AI
- Asset truth inside every incident, request, and requested item
- Update assets without leaving the ticket
- Search across your full asset estate from the ticket view
- Full incident history surfaced on every asset record
Requires a paid subscription to Oomnitza.
- Extending support for Requests and Requested Items
ITSM, Incident, Requests and Requested Items
Other Requirements:A paid subscription to Oomnitza is required.