Delligo is a decision-control solution that helps organisations define, manage, and track who holds authority to act on their behalf—confidently and compliantly.
In large and complex enterprises, decision-making powers are often delegated informally—via emails or spreadsheets—leading to risk, inefficiency, and audit gaps.
Delligo replaces these fragmented practices with a structured, scalable, and auditable delegation framework built natively on ServiceNow. Whether assigning financial approvals, project-specific decision rights, or HR-related authorities, Delligo enables secure delegation aligned to your organisational structure, with real-time visibility and expiry control.
The result: confident decisions, empowered teams, and governance at scale—without overburdening platform resources.
Why Choose Delligo?
Governance-Ready
Comprehensive audit logs, expiry rules, and full traceability ensure alignment with internal and external compliance standards.
Fast to Configure
Quick to deploy with intuitive, no-code setup designed to reflect your organisational structure and governance model.
Built for Scale
Supports complex hierarchies and multiple authority types—making it suitable for large, distributed environments.
User-Friendly
Delivers a role-aligned experience for Delegators, Delegates, Auditors, and Compliance Officers.
Roadmap-Ready
Designed to support future integrations with ERP, HR, and other enterprise systems to enable cross-platform validation.
Delegation Management
Simplify authority requests, approvals, withdrawals, and amendments through intuitive, structured workflows.
Live Authority Register
Instantly view, query, and manage decision-making powers across the organisation from a centralised register.
Delegation Criteria Framework
Delegate using multiple parameters that reflect your organisation’s structure and governance need
Full Auditability
Automatically track every delegation change, with visibility via dashboards and audit-ready reports.
Integration-Ready Architecture
Built to support future integration with ERP, HR, procurement, and other enterprise systems.
Low Configuration Overhead
Deploys quickly using out-of-the-box settings, with minimal need for involvement from ServiceNow product teams.
Visit the Product Page (link available under Supporting Links and Docs) for full details.
Initial Store Release
No dependencies on other modules.