In most Organizations, CMDB implementations fail due to multiple data inputs, lots of data but little information, Stale / duplicate data. In almost every case, maintenance of a CMDB is an afterthought.
To mitigate these challenges, we have designed a federated Config Management System with minimal data populated into standard CMDB tables. The federated structure allows customers to pull related information(like software installed, processes running etc) about the device in real time, without permanently populating the CMDB tables.
The essence of our CMDB solution is - Create an Information system, rather than a data dump yard.
To accomplish this, we have integrated 1E Platform with ServiceNow to populate a few CMDB tables with device Information.
- Populate key attributes in CMDB from 1E Platform API (serial number, macaddress, FQDN etc)
- Enrich device data with a persistent database
- Supercharge your Software Asset management investments with Normalized VTVE
- Precise visibility on uninstalled software
- Integrity of CMDB maintained through standard identification/reconciliation rules.
- Data source is set to “SG-1ETachyon” in CMDB.
- Gather additional attributes in real time(IP address, Operating System, Domain etc.)
- 1E related lists - Push button to retrieve data directly from device (Running processes, installed software etc.)
- 1E Information Service - Query your entire Organization's devices all at once and save response in custom table.
- Works seamlessly in tandem with ServiceNow Discovery and SCCM integration.
- Calculated device to user mapping
- Supports both Basic authentication and Modern authentication(Oauth2.0)
- Updated businesss application name as 'SGC for 1E'
- Receives data from 1E platform through kafka integration
- Supports windows server device types and populates data in Windows Server table
This minor release of Service Graph Connector for 1E v4.0.19 contains changes for new logo - 1E (A TeamViewer Company).
1E Core 4.0.24
System import set 1.0.0
Integration Commons for CMDB (sn_cmdb_int_util) store application
ITOM Licensing (com.snc.itom.license) plugin
ITOM Discovery License (com.snc.itom.discovery.license) plugin
Data stream Action (com.glide.hub.action_type.datastream) plugin
SAM Pro plugin (Optional)