Email Eclipse is a game-changing application built on the ServiceNow platform that empowers businesses to streamline, simplify, and enhance their email communications. Designed for both technical and non-technical users, it enables teams to create dynamic, personalized, and brand-consistent email templates without relying on developers or external design agencies.

In today’s fast-paced business landscape, email remains a critical channel for customer engagement, marketing outreach, and internal coordination. However, many organizations face challenges such as rigid design tools, inconsistent branding, and high costs associated with professional email design. Email Eclipse addresses these pain points by offering:

Pre-configured templates that reduce design time and enable rapid deployment.
A user-friendly interface that makes advanced email configuration accessible to all users, regardless of technical expertise.
Dynamic content blocks and real-time personalization capabilities for tailored communications.

With Email Eclipse, businesses can achieve significant productivity and cost savings. For example, subscribing customers can save hundreds of hours annually on email design and deployment, while also reducing costs by tens of thousands of dollars by eliminating the need for external design services. Additionally, the solution ensures brand consistency across all email touchpoints, fostering customer trust and reinforcing a professional image.

What sets Email Eclipse apart is its unparalleled flexibility and adaptability. It supports a wide range of use cases, from marketing campaigns and customer service responses to compliance-related notifications. Seamlessly integrated with ServiceNow workflows, the platform allows emails to be triggered by specific events, such as incident resolutions or service requests, automating communication processes and improving operational efficiency.

By empowering teams to focus on strategy and creativity rather than repetitive tasks, Email Eclipse transforms how businesses communicate, delivering faster results, better engagement, and measurable ROI. It’s more than just an email tool—it’s a solution that redefines how businesses connect with their audience.