ServiceNow Contract Management Pro is an easy to adopt solution for contract lifecycle management. With the contract lifecycle management functionality, you can configure contract document templates, clauses, clause variations, and initiate contract requests. The functionality also supports e-signatures, and external storage systems.
It removes the pain of manual processes and complex systems that slows down the business, with an intuitive self-service intake workflow. Template-based self-served contracts such as NDAs can be completely automated without requiring the contracts team involvement. Authoring is made easy with common editing, storage and eSignature tools, ensuring rapid delivery.
Contract Management Pro provides enhanced capabilities including a centralized and modern interface for easy cross-collaboration. Higher stakeholder satisfaction is ensured as the system streamlines processes across the contract lifecycle to ensure prompt contract delivery.
Utilize the power of Microsoft Word to efficiently generate new contracts and relevant documents. Conveniently store and author reusable contracts templates using Word to deliver prompt services. Ensure contract consistency and compliance by using pre-approved clauses from a library. Lastly, automated email reminders keep the business well-informed and ensures that no contract expiration goes unnoticed.
- Quickly automate contract workflows including non-disclosure agreements, sales contracts, and third-party contracts
- Leverage out-of-box contract workflows with pre-defined MS Word contract templates
- Integrations with OneDrive, Google Drive, Adobe Sign and DocuSign allow for legal teams to easily collaborate on suggested changes and approvals to documents across third-party channels and with in-house legal teams.
- Pre-approved clauses ensure consistency across all contracts while minimizing issues with compliance
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- New
- Enhanced electronic signature workflow to enable signatories to do a wet signature in the electronic signature workflow. This capability provides flexibility to complete the signature process when the signatories want to do a wet signature instead of a electronic signature.
- Added logout and scope change functionality for Microsoft Word add-in for ServiceNow Contracts.
- Changed
- Upload the contract document directly from the Word Add-in instead of selecting it from your system.
- Fixed
- Multiple nested folders are created on external storage when the contract type name contains '/'. The issue has been fixed by restricting the character '/' in the contract type name.
- In the wet signature process, some contract documents are not attached when sent for signature if the cumulative size of the attachments exceeds 18 MB. This issue has been resolved, and now, the contract documents are sent in multiple emails if the cumulative size of the documents exceeds 18 MB.
- Performance issues.
- UI issues.
- Removed
- None.
- New
Role required to install the app: System admin (admin)
Dependent on applications:
- Contracts Core (com.sn_cm_core)
- Word Document Templates(com.sn_doc_word)
- Microsoft Word Add-in for ServiceNow Contracts (com.sn_cm_word_addin)
- Obligation Management (com.sn_cm_obligation)