Brazil, Australia, Zurich Patch 7, Zurich, Yokohama Patch 6, Yokohama Patch 3, Yokohama
Standalone Application
The ServiceNow® Operational Technology Incident Management application enables engineers to quickly resolve Operational Technology (OT) incidents and production process issues. This application enables the management of the incident lifecycle from creation to closure.
- Create OT incidents and drive workflows to quickly restore production processes impacted by OT devices.
- Monitor and manage OT incidents separately from IT incidents.
- Understand context and impact of OT incidents on dependencies and production processes.
- Fixed
- Fixed Brazil version compatibility (PRB2107414)
Not applicable for this application version. For more information, please see
Application Runtime Policy
- Incident Management
- ISA Equipment Model
- OT Incident Management can be used with or without Operational Technology Manager