0
4.0.0
Vancouver
For the clinical engineers in your healthcare organization:
- Enhance compliance management by streamlining device workflows with patient risk parameters for maintenance plans.
- Provide visibility and data across all devices (connected or non-connected) and locations or site in a single source of truth to adhere to the compliance requirements.
- Increase team productivity by inbuilt device data model, work order template, mobile experience, and compliance reports.
For the clinicians in your healthcare organization:
- Improve clinician satisfaction and reduce device downtime by streamlined issue reporting and response workflows.
- Improve team productivity by managing devices across multiple hospital, sites, or enterprise.
- Manage the end-to-end process of medical device in-service.
- Review AEM requests for medical device models.
- Create and manage medical device issues for corrective maintenance of medical devices using a work order.
- Provide a guided experience for clinical engineers to complete medical device in-service, review AEM requests and out-of-service of medical device from Workspace by using the Healthcare CMMS playbooks.
- Manage the end-to-end process of setting a medical device out-of-service
- New
- Enhanced clinical engineer workspace experience now includes:
- Persona specific landing page
- Clinical Device Management overview
- Clinical Device Model Managment overview
- Dashboard access from workspace
- Enhanced clinical engineer workspace experience now includes:
The Healthcare CMMS application is dependent on the ServiceNow Healthcare and Life Sciences Service Management Core application.