The Cloud People PA Accelerator enables you to quickly assess the health of your Performance Analytics (PA) implementation and quickly make corrections and improvements that improve overall dashboard quality and reliability.
PA dashboards are typically used to assist senior management-level decisions which drive actions and behaviors that improve performance within the organization. It is therefore crucial that the information presented in the dashboards is correct so it can be trusted, and not affected by changes made in the system.
This app monitors the quality and usage of PA dashboards and provides proactive alerts with resolution tips in case of abnormalities. A toolbox with a set of tools automates common repetitive tasks.
This is a must have tool when your organization is serious about using Performance Analytics for all your ServiceNow components: ITxM, CSD, HRSD, SecOps, GRC.
Delivers trusted, high quality dashboard data
As more people in your organization are exposed to the powerful results provided by PA, there will be a corresponding increase in the need to create additional PA content. As well as modify existing PA content to reflect changes in business priorities. This increases the risk of errors being introduced into your dashboards, due to improper configuration, and these risks can have a detrimental effect on the trustworthiness of data displayed in your PA dashboards.
PA Accelerator offers an extensive set of best practice checks and controls to verify and guarantee the quality of your dashboards and the validity of your PA data.
Control content growth to maintain a clean PA environment
The rising demand for dashboards leads to an increasing growth of dashboard content. You lack controls to monitor content growth and to keep your PA environment clean and healthy. This leads to a "polluted” and hard-to-maintain content database, containing unnecessary PA elements.
PA Accelerator offers clear checks and insights related to the growth of PA content. To maintain a clean and healthy environment, it allows you to quickly act on, for example, discovered orphaned content and element duplicates.
Monitor and act on dashboard usage and adoption
PA dashboards focus on performance improvement and are used to drive behaviors and actions across your organization. So it is important for you to have insights into who in your organization is actively using the dashboards to drive their own behaviors and performance. Without this insight, managers are not able to proactively drive involvement from team members.
PA Accelerator provides comprehensive insights into dashboard usage and adoption. Usage statistics show how much and when a dashboard is being used. Adoption statistics display to what extent dashboards are being shared and actively used throughout your organization.
Running the PA jobs included with release no longer results in a load error when script sandbox mode is enabled.
Plugins: Performance Analytics (com.snc.pa)