Brazil, Australia, Zurich, Yokohama
Standalone Application
Transform how you categorise and engage your partner ecosystem with segment management. This application provides a flexible framework to group channel partners based on value, performance, and strategic criteria—enabling differentiated support levels, targeted incentives, and tailored engagement strategies.
PC Suggestions: Transform how you categorise and engage your partner ecosystem with Segment Management. This application provides a flexible framework to group channel partners by value, performance, and strategic criteria, enabling differentiated support levels, targeted incentives, and tailored engagement strategies.
- Flexible Segmentation Framework: Create unlimited segment structures tailored to your business needs
- Criteria-Based Classification: Define specific criteria levels to automatically categorize partners
- Multi-Program Support: Assign different segment structures to various partner programs
- Partner Progression Tracking: Establish clear pathways for partners to advance through tiers
- Performance-Based Grouping: Segment by revenue, certifications, specializations, or custom metrics
- Role-Based Configuration: Granular access controls for admins and segment managers
No net new changes were released
Not applicable for this application version. For more information, please see
Application Runtime Policy
Requires ServiceNow Zurich or a later family release.