Brightfin Sync integrates asset data from various third party platforms directly with ServiceNow, providing your organization with a unified and reliable system of record. By seamlessly synchronizing asset data into ServiceNow, Brightfin Sync ensures accuracy, enhanced visibility, and streamlined processes across your enterprise.
Leveraging ServiceNow Integration Hub's ETL application along with powerful ServiceNow engines—Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE)—Brightfin Sync identifies, transforms, and imports mobile devices, laptops and software asset data automatically to CMDB tables.
- Comprehensive Asset Synchronization
Sync multiple asset types, including mobile devices and computers, directly into ServiceNow CMDB Configuration Item (CI) tables. - Enhanced Asset Visibility
Add detailed, custom attributes to CMDB CIs, enabling more accurate and actionable asset management. - Unified System of Record
Achieve complete transparency and standardized asset management processes through seamless data integration. - Detailed and Accurate Asset Data
Provides additional custom attributes within CMDB CI, ensuring more detailed, precise, and effective asset management.
Supported Platforms
Brightfin Sync connects with the most widely used endpoint management platforms, including Microsoft Intune, Workspace ONE, MobileIron, Maas360, Blackberry, and JAMF. JAMF users can now connect securely through the JAMF API Pro using OAuth authentication.
Supported Device Types
Keep your asset inventory accurate and up to date by syncing mobile devices, computers, and software across your managed endpoints. Software sync is available for Microsoft Intune and Workspace ONE, and the system now automatically removes software records when an application is uninstalled from a device, so your data always reflects what's actually installed.
Supported Configurations
You now have more control over how new records are created during sync. Choose whether unmatched models or manufacturers should be added to your core tables automatically, or held back, helping you maintain clean, high-quality data without manual cleanup.
Analytics and Reporting
Get deeper visibility into your synced data with enhanced reporting across both the Portal and Sync Tasks. Built-in analytics surface discrepancies and flag potential issues automatically, so you can catch problems early instead of discovering them downstream.
See Dependencies section of the Brightfin Sync Installation Guide.