Patch Workbench which is designed to automate patch deployment process by reducing human intervention. Patch Workbench reduces number of tools to be operated by having a single information source and improves the compliance by updating CI records with latest patch information. which also improves the productivity of both deployment team and other ITSM teams by providing just in time information regarding the patch deployments on the CI.
- Patch Workbench is an automated product designed to simplify the process of deployment of patches.
- This helps user to use only single source of data instead of different individual tools by integrating the deployment tools with service now.
- This tool minimizes manual error as the transfer of information from source to target is automated.
- This enables user to keep a track of patches deployed on a given CI to help other ITIL processes when needed.
Patch Workbench reduces number of tools to be operated by having a single information source and improves the compliance by updating CI records with latest patch information. which also improves the productivity of both deployment team and other ITSM teams by providing just in time information regarding the patch deployments on the CI.
Patch Workbench is an automation app which automates the patch deployment process and enriches ServiceNow CMDB with up-to-date data related to patch deployment.
Some Key features of Patch Workbench are as follows-
· Integration between ITSM solution (ServiceNow) and Patch deployment tool
· Single Source of information for patch deployment
· Automated Patch Deployment
· Up-to-date CMDB with Patch details
· Improves Productivity across teams
Initial Release
ServiceNow Platform(ITSM) on Rome version with Change management plugin enabled.