7
23.0.0
Yokohama, Xanadu, Washington DC, Vancouver
Give your technicians an easy to use mobile app to track and report their work. Easily dispatch & schedule technicians to customer locations for installation or maintenance on equipment or systems. Enable smart dispatch routing to optimize the experience for call center agents and dispatchers. Automate work order management while keeping track of assets and parts inventory.
Using a rules-based recommendation engine built on a robust mobile application, Nuvolo provides clear prioritization, easy engagement, and efficient completion of work orders.
Nuvolo seamlessly combines Dispatch with the entire Connected Workplace suite on the ServiceNow platform.
- End user request portal
- Optimized call center agent workspace
- Rules-based technician recommendation engine
- Dispatch map views of technicians, work sites and drive-time calculation
- Asset and parts availability management
- Technician mobile application
- On/off-line support
- Reference materials
- Check lists
- Sign off
Learn more at www.nuvolo.com
Please visit Nuvolo Customer Portal at: http://support.nuvolo.com for detailed release notes.
- Mobile Platform
- Connected Workplace
- System Import Sets
- Task table schema