43
3.4.1
Australia, Zurich, Yokohama
Standalone Application
sfinx is an integrated IT Financial Management (ITFM) and Technology Business Management (TBM) solution built natively on ServiceNow. It eliminates fragmented planning by connecting financial, operational, and strategic data directly at the source. Designed to enable strategic decisions and drive financial efficiency, sfinx empowers leaders to break free from static, annual budgeting and shift to a dynamic, rolling, multi-year approach. The solution delivers full transparency and control across all six critical steering dimensions: Finance, Workforce, Services, Projects, Procurement, and Consumption.
The foundational pillars of sfinx:
- Integrated Planning: sfinx delivers a true end-to-end view of costs, resources, and investments, aligning strategic objectives with financial execution across all management dimensions. No more fragmented spreadsheets or disconnected planning tools.
- Collaboration: A single source of truth shared across IT, finance, and business stakeholders. sfinx eliminates silos, drives accountability, and ensures everyone works from the same data, enabling faster, more confident decisions.
- Standardized Processes: Clearly defined roles, governance processes, and configurable workflows reduce complexity while improving compliance, quality, and operational efficiency, at scale.
- Ready-to-Use Structures: Preconfigured service catalogues, cost models, and financial workflows accelerate time-to-value dramatically. Organizations start managing IT finances effectively from day one.
Core Capabilities of sfinx:
- Finance: Real-time visibility into financial performance with bottom-up OpEx and CapEx planning, automated rolling forecasts, version management, financial close calendars, and structured approval workflows with digital sign-off. Full auditability and traceability across every financial change.
- Vendor: Centralized visibility into vendor relationships, contracts, and purchase orders, linked directly to planning items for complete financial traceability. Enables proactive cost governance and sourcing optimization.
- Workforce: Granular management of internal workforce costs including FTE allocations, skills, org structures, and service assignments, providing a clear picture of how people drive service delivery and business value.
- Service Cost: Complete transparency into the Total Cost of Ownership for every IT service. Flexible allocation methodologies, including both manual and consumption-driven dynamic distribution keys, ensure accurate, fair cost attribution across the entire service lifecycle.
- Chargeback: Consumption-based chargeback models that link service usage directly to financial accountability. Business units gain clear visibility into their consumption and costs, enabling responsible, informed decisions.
Finance Capability
1.Direct Cost Planning
- Bottom‑Up Multi‑Year Planning: Create multi‑year OpEx/CapEx financial plans using Resource Coins with full support for original‑currency planning, account structures, organisational data, and cost‑center hierarchy
- Vendor & Purchase Order Integration: Directly link planning items to vendors and purchase orders, including automated creation of Resource Coins from POs or General Ledger Entries.
- Controlling & Analysis: Track monthly phasing, lifetime amounts, committed values, actuals, and carryovers with full transparency across legal entities, departments, and services.
- Automated Rolling Forecast: Update monthly breakdowns upon fiscal period close, using configurable forecast‑adjustment methods (delta to next month, spread evenly, keep plan value, adapt to actual).
- Service Assembly: Allocate direct costs to services, projects, or business consumers through monthly resource‑to‑service assemblies with validation and breakdown logic (manually or calculated by consumption).
- Finance Reporting: Compare financial versions, track deviations, pivot across cost centers, accounts, resource classes, and services using Excel‑like grid lists with live pivoting.
- Plan & Forecast Submission: Submit, approve, and snapshot plans and forecasts at business‑unit, department, or cost‑center level with version control and sign‑off flows.
- Multi‑Currency Support: Plan and forecast in original currency with FX‑version management, conversion‑rate handling, recalc functions, and workspace display of FX versions.
2.Process Management Features
- Financial Versioning: Persist snapshots of Resource Coins, breakdowns, and assemblies for comparison, scenario planning, or auditability.
- Fiscal Period Close: Automatically or manually close fiscal periods to lock actuals, update forecast amounts, and calculate carryovers. Re‑opening logic ensures full data consistency.
- Actuals Matching: Match GLEs to planning items using rule‑based matching logic (cost center, account, vendor, PO, legal entity), with error‑tolerant algorithms.
- Grid-Based Productivity: Excel‑like planning workbench with sorting, filtering, multi‑level pivots, favorites, export to Excel, and multi‑edit capability.
Vendor Capability
- Vendor & Contract Planning: Model vendor-related expenses, link POs to Resource Coins, and consolidate vendor-level commitments.
- PO Controlling: Monitor PO lifecycle, validate PO completeness, detect mismatches between PO amounts and planned values, and track multi-year commitments.
- Vendor Reporting & Insights: Access advanced vendor dashboards, sourcing heatmaps, contract details, and PO analytics to ensure cost effectiveness and compliance.
Workforce Management
- Employee-to-Service Allocation: Allocate internal staff and FTE adjustments to Service Coins using monthly staffing logic with cost weights, ensuring accurate cost distribution.
- Vacancies & FTE Adjustments: Model open roles and mid‑year staffing changes with full financial impact.
- Staffing Calculation: Automatically compute staff assemblies and service allocations with monthly breakdowns and validity checks.
Service Cost
- Service & Catalogue Management: Maintain a ready‑to‑use multi‑level service catalogue with Service Coins, Business Coins, layers, owners, and service‑value‑chain metadata.
- Cost Distribution & Overhead Allocation: Apply manual or data‑driven distribution keys, drivers, and rules to allocate indirect costs across the service landscape.
- Service Integration: Connect services to ServiceNow objects such as service offerings, CMDB items, and application services for alignment with the technology ecosystem.
- Costing Execution: Perform service costing runs or full costing runs to calculate direct and indirect TCO across the service value chain.
- Service Cost Reporting: Analyse service TCO by direct/indirect cost, layers, and consumer relationships; compare costing versions; and highlight deviations.
Service Cost Chargeback
- Consumption Planning: Plan consumption volumes for provider–consumer combinations, ensuring visibility into planned cost drivers.
- Consumption Forecasting: Measure and forecast consumption using manual, automatic, or metered (“actual consumption”) methods with supported aggregation methods (sum or average).
- Chargeback Analysis: Access detailed consumption and cost reports, monitor deviations, and support transparent cost recovery for services.
- Consumption Snapshots: Persist consumption, pricing, and chargeback details for each fiscal period or version to ensure audit-proof transparency.