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2.0.6
Yokohama, Xanadu, Washington DC, Vancouver
The HR Service Delivery integration with UKG Dimensions™ provides employee assistance through conversations in the ServiceNow Virtual Agent. Employees can view their accrual leave balances, schedules, work hours, list of punches, time-off requests, and upcoming shifts from UKG Dimensions directly in ServiceNow.
UKG Dimensions™ provides a global workforce management solution that is developed on a unified and highly configurable platform, enabling enterprise organizations to meet their unique industry needs while gaining the operational insights needed to elevate their greatest driver of success - their people.
The embedded spoke is only meant for use with this current out-of-the-box integration, and not for general purpose use.
- Retrieve information about leave balances, schedules, work hours, list of punches, time-off requests, and upcoming shifts from wherever employees work.
- Build conversations based on keywords that employees enter.
- Apply Natural Language Understanding (NLU) models to enable the Virtual Agent to pick utterances for understanding, processing, and responding to what employees are saying during a conversation.
Fixed: Security defects.
- HRSD Professional or HRSD Enterprise