Yokohama
Integration
You can quickly provide and receive real-time updates on your service requests, safe in the knowledge that it is secure and fully integrated with BT.
Important: BT Service Management Integration is only for customers that subscribe to ServiceNow IT Service Management.
• Quick and easy way to raise and manage your service requests and service tasks.
• See the latest request updates from BT in real time.
• No need to spend time calling an agent for an update.
• Be confident that your data is being treated securely by BT.
• No integration is required, just add the app to your ServiceNow instance.
Adding new catalogue items to the application. there is no change in functionality.
Not applicable for this application version. For more information, please see
Application Runtime Policy
- Download & install the Unifi app before installing the BT Service Request Mgmt Integration app
- ServiceNow: San Diego and above versions