3
1.9.3
Washington DC, Vancouver
You can quickly provide and receive real-time updates on your service requests, safe in the knowledge that it is secure and fully integrated with BT.
Important: BT Service Management Integration is only for customers that subscribe to ServiceNow IT Service Management.
• Quick and easy way to raise and manage your service requests and service tasks.
• See the latest request updates from BT in real time.
• No need to spend time calling an agent for an update.
• Be confident that your data is being treated securely by BT.
• No integration is required, just add the app to your ServiceNow instance.
Adding new catalogue items to the application. there is no change in functionality.
- Download & install the Unifi app before installing the BT Service Request Mgmt Integration app
- ServiceNow: San Diego and above versions