3
1.4.6
Washington DC, Vancouver
- Druva - ServiceNow Integration enables you to automate the ticket creation process of your Druva Phoenix workloads to drive-up productivity. Now get quick updates using the Druva ServiceNow app about any failed backup activities within Phoenix without the need to login on Phoenix Management Console or waiting for an email.
- Ability to configure a threshold count for back-to-back failed backup activities.
- Support for automatic ticket creation in case the defined threshold is breached.
- With Druva Servicenow app integration, you can now automate the incident creation workflow for Druva Phoenix backup failures. This automation eliminates manual efforts that are required to monitor, identify, and create tickets for incidents, leverages a better control on your backup environment, and standardizes the ticket creation process.
- Incidents, Druva Phoenix Connection
ServiceNow Compatibility:
- Supports Tokyo Patch 4 and above
- Supports San Diego Patch 8 and above
- Supports Rome Patch 4 and above