3
1.5.5
Zurich, Yokohama, Xanadu
Integration
- Druva - ServiceNow Integration enables you to automate the ticket creation process of your Druva Phoenix workloads to drive-up productivity. Now get quick updates using the Druva ServiceNow app about any failed backup activities within Phoenix without the need to login on Phoenix Management Console or waiting for an email.
- Ability to configure a threshold count for back-to-back failed backup activities.
- Support for automatic ticket creation in case the defined threshold is breached.
- This minor release involves addition of custom headers to Druva APIs to help the Druva team analyse the Service Now and Druva app version customers are using. This information will be used to improve customer communication in case of deprecation older versions.
- Incidents, Druva Phoenix Connection
ServiceNow Compatibility:
- Supports Tokyo Patch 4 and above
- Supports San Diego Patch 8 and above
- Supports Rome Patch 4 and above