Brazil, Australia Patch 5, Australia Patch 3, Australia Patch 1
Generative AI
Core Business Suite Advanced provides a unified case and knowledge management experience that consolidates advanced operational capabilities across Finance, Human Resources, Procurement, Legal, Health & Safety, Facilities, Supplier Lifecycle Operations, and Accounts Payable Operations. It enables organizations to standardize, manage, and streamline critical employee and business workflows on a single, unified platform.
CBS Advanced extends service desk use cases to support more complex business-specific processes.
It includes
• AI Voice Agents to deflect requestor
incidents for the most expensive customer
channel
• AI Assistants to support tuition
reimbursement, generating growth plans,
H&S incident patterns and more.
• Employee Journey Management to expand
into high value complex processes like
onboarding, offboarding, relocations, and so on.
• Health & Safety Incident Management tracks
safety-related issues and reduces risks.
• Workplace Reservations map and
understand your office spaces and utilization.
Updated to support the latest version of the dependent apps.
Not applicable for this application version. For more information, please see
Application Runtime Policy
-