Brazil Patch 1, Brazil, Australia Patch 7, Australia Patch 6, Australia Patch 5, Australia Patch 3, Australia Patch 1
Generative AI
The Prime tier includes all Advanced-tier capabilities and adds AI content specific to Telecom Service Operations Management (TSOM). This content includes network incident analysis, which identifies likely causes and suggests next actions for operations teams.
- All summarization skills from the Advanced tier
- AI content specific to Telecom Service Operations Management (TSOM)
- Network incident analysis, which surfaces likely causes and suggests remediation actions
no AI related changes or new features
Not applicable for this application version. For more information, please see
Application Runtime Policy
nowassist-for-platform-prime— ServiceNow AI Platform entitlement, Prime tierapp-ai-tsomtmt-adv— Advanced AI content for TSOM and TMT