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13.1.2
Zurich, Yokohama, Xanadu, Washington DC
The ServiceNow® Order Management for Telecommunications, Media, and Technology application enables digital service providers to capture, manage, and fulfill orders from enterprise customers.
- Contains the re-usable demo data related to the telecom specific offerings, specifications, decision tables, flows, ordering and inventory.
- Includes telecom-specific features and it's related functionality.
Includes changes to TMF catalog APIs (TMF 620,TMF633), Order API ( TMF 622, TMF641) and Product Inventory API ( TMF 637) which are detailed below
- TMF 620/633 : Catalog Management- Enhanced the existing operations (GET, LIST, DELETE and PATCH) to support sending correct version
- TMF 622/641 : Order Management - Enhanced the existing POST and PATCH operations to support referencing the correct version
- TMF 637 : Product Inventory Management - Support PATCH and DELETE operations for Product Inventory
- TMF 648 : Quote Management - Enhance POST, GET, PATCH and DELETE operations to support Quote with complex characteristics and associate the correct version
Requires:
- Order Management
- Telecommunication Open APIs