Brazil, Australia, Zurich Patch 7, Zurich, Yokohama Patch 8, Yokohama
Content
The Content Pack for CMDB includes knowledge articles and class & attribute mappings for ServiceNow‑managed SGCs.
Comprehensive knowledge articles that help to resolve SGC issues.
Fixed
- Allow specific CI Classes to be excluded from Service Graph Connector recommendations. For example cmdb_ci_ot to be excluded for Hardware Asset Management use cases
- Updated logic to retrieve Service Graph Connector recommendations only if mappings exist to the specific CI Class, not to its base classes
Not applicable for this application version. For more information, please see
Application Runtime Policy
Dependencies
- Knowledge Management Advanced plugin (com.snc.knowledge_advanced)
- Knowledge Management Core plugin (com.glideapp.knowledge)