Brazil, Australia, Zurich, Yokohama
Standalone Application
Natural Language Understanding (NLU) for Virtual Agent conversations with Field Service Management
NLU models, entities, intents, utterances for Field Service Virtual Agent conversations
Documentation change not required.
Change type - plugin.xml change. Removed plugin dependency on ServiceNow Studio (Legacy).
Not applicable for this application version. For more information, please see
Application Runtime Policy
Ensure the following applications are installed and active
- Predictive Intelligence
- Studio
- NLU Model Builder