Fujitsu WE runs on the servicenow platform to provide you with a single source of the truth and one value chain, where each stakeholder in the organisation can do their part of the work using the same unprecedented user interface and integrated processes.
Fujitsu WE is a modular system which is highly configurable and can integrate with your existing tooling landscape. Use only the modules you need and grow your organisation’s maturity step by step.
Fujitsu WE is available in the cloud using your browser or the mobile app, at the office, on the road or at home.
Connect your entire organisation to work as one engaged and effective team with eight Fujitsu WE modules to run your business end-to-end.
- Workforce Capacity
Before workforce can be scheduled on delivery or proposed to customers, the right people must be found inside or outside your organization. With the workforce in place, operational processes for scheduling and tracking can start.
- Workforce Capability
Understand what your workforce can do for you and break silos in the organization by making capability information available in all other processes. CV maintenance does not need to be a painful and isolated process.
- Workforce Scheduling
Don't you love it when a plan comes together! Schedule your workforce based on real availability from a single integrated interface. No matter how complex your plans can get, Fujitsu WE helps you with prioritization and insight.
- Workforce Tracking
Understand what is really going on in the organization in real-time. Track actual time use, utilization of the workforce and all costs associated with the work done.
- Customer Delivery
To ensure customer satisfaction you need to be in control over your delivery. Budgets, workforce plans, actual time and financials need to be available in real-time to steer your projects and services, fully integrated with sales, capability and finance.
- Customer Invoicing
The process of invoicing customer can be cumbersome in nature. Fujitsu WE therefore enables invoicing in a one-click error-free process. The rates, fees, charges, and revenues are automatically generated for integrated inbound and outbound invoicing.
- Customer Engagement
Enterprise systems too often exclude the customer who might find themselves struggling in the attempt to get visibility in the processes and their states. Fujitsu WE therefore enables the customer to contribute while restricting their roles and accesses accordingly on the platform.
- Customer Opportunity
Define your business and build a pipeline to manage and expand your customer base. Sales should not be a standalone process but benefit from capacity, capability, availability, delivery and financial insight.
Fujitsu WE | Core contains more than 50 applications to support your business processes where each application brings value to every stakeholder in the business process.
This release contains all applications needed for the Fujitsu WE solutions and release notes are embeded in the product documentation.
After installation, simply go to the 'WE Home' menu and click 'Setup & Configuration'.
Fujitsu WE does not require any other ServiceNow applications or plugins. It can be used independently and can be integrated easily with any other ServiceNow applications.