Brazil, Australia, Zurich, Yokohama
Standalone Application
Sales Cart simplifies the ordering process for business-to-business (B2B) customers by letting them create carts, add product offerings, and convert them into orders during checkout. It also provides the ability to download or delete carts. This streamlined process improves efficiency and delivers a faster, more intuitive buying experience.
Sales Cart provides the following abilities to your customers:
- Add product offerings in a cart from the product catalog
- Edit/delete the cart line items
- Add instructions on a cart
- Download a cart and view details for product offerings and quantities
- Delete a cart in case the cart is no longer required
- Navigate to Checkout page from Cart or return to catalog page to add more items to existing cart
- View the default activities tied to the Sales Cart
- Terms and Conditions
- Customer needs to accept the terms and conditions to be able to proceed further
- Shipping
- Customer reviews the shipping and billing addresses and edits the address if needed
- Review
- Customer reviews the Shipping and Billing Addresses
- Customer also reviews the final pricing details
- Submit the cart to create an order
- Order status is "New"
- Order header and Order lines are displayed
- Additional sub-tab displays the instructions added on cart
- Terms and Conditions
- New:
- REST API endpoint (getCartLinesByEncodedQuery) to retrieve a cart’s line items that match an encoded query.
- Changed:
- The submit order API processes carts with a large number of line items asynchronously and returns an accepted response with an inbound queue record ID. The cart moves to Processing, then to Complete or Cancelled.
- Responses from the get cart, get cart line item, and query carts APIs include a display value for every field.
- Fixed:
- The submit order API has a high response time (PRB2080458).
- Orders created with the submit order API have an empty channel (PRB2089913).
- The submit order API creates orders in the Draft state instead of New (PRB2109260).
- The update sales cart API performs slowly (PRB2093316).
Not applicable for this application version. For more information, please see
Application Runtime Policy
Dependencies:
- Document Templates (com.snc.document_templates)
- Playbooks for Customer Service Management (com.sn_csm_playbook)
- Sales Common (com.sn_l2c_sales_common)
- Product Catalog Management Portal (com.sn_prd_pm_portal)
- Price Management (com.sn_csm_pricing)