Connector4U enables an organisation to quickly develop and change integrations to all kinds of applications without the need for complex programming.
The app is preconfigured to interface incident tickets (inserts and updates), and is certified for this use case.
Connector4U supports both REST and SOAP interfaces and contains several features for additional robustness of your integrations. Next to that, Connector4U allows you to publish your Service catalog items to other ServiceNow instances and vice versa. This greatly enhances the functionality for SIAM within ServiceNow.
- Easy integration of multiple ServiceNow instances or any other system that supports REST or SOAP.
- Synchronization of Service Catalogs between multiple ServiceNow instances.
- Preconfigured for the interfacing of incident tickets.
- Interface data from any field in any table between your ServiceNow instances.
- Fully configurable triggers.
- Fully configurable responses allow for keeping track of remote keys etc.
- Administrator dashboard with an overview of volume and status for inbound and outbound messages
- Smart queing system with synchronized interfacing ensures 100% accuracy, even with bulk loads.
- Attachment interfacing support.
- Automatic retry of failed messages.
- Predefined data validation functions, which can be used in field mappings.
- Data overload prevention.
- Transparent logging.
- External ticket reference lists.
- Additional authentication methods: OAuth2 and Mutual authentication.
- Data validation
- OpenAPI specification generation
- Guided setup