Brazil, Australia, Zurich Patch 6, Zurich, Yokohama
Standalone Application
ServiceNow® Health and Safety Incident Management includes Employee Center and Now Mobile based incident and observation submission tools. Employees can easily submit incident and observation reports to safety teams.
Featuring a Health and Safety Workspace, safety teams can conduct investigations into safety incidents using tools like the incident playbook, injury and illness logs, root cause analysis, and corrective and preventive actions. If Critical Event Management is also installed, safety incidents can be linked to any of the emergencies that your company is managing.
- Incident playbook
- Injury and illness
- Root cause analysis
- Assignable corrective, preventive, and learning actions
- Unified workspace including root cause analysis, logs and injury playbook, and risk assessments
- Report field mapping that enables users to import custom PDF templates to cover regional and industry incident reporting needs
- Meeting management for tracking safety meetings and minutes of meeting
- Conversational incident and observation intake
Fixed
- Resolved the issue where the Establishment Year field was missing after selecting New.
- Corrected Injury picker cards in the Health and Safety Workspace that displayed left-side body parts for right-side injuries.
- Resolved an issue where the People Involved related list was not populated on Health and Safety Observation records submitted through the record producer by users wit the reporter role.
Not applicable for this application version. For more information, please see
Application Runtime Policy
Requires ServiceNow Zurich or a later family release.
Other Requirements:- Requires WSD location data model for location choices
- Requires WSD visitor management to log incidents for visitors
- Requires EAM for asset associations
- Requires CEM if you wish to associate incidents with emergencies managed in Critical Event Management
- Requires Learning Core for assignment of learning actions