0
10.0.0
Yokohama, Xanadu, Washington DC
ServiceNow® Health and Safety Incident Management includes Employee Center and Now Mobile based incident and observation submission tools. Employees can easily submit incident and observation reports to safety teams.
Featuring a Health and Safety Workspace, safety teams can conduct investigations into safety incidents using tools like the incident playbook, injury and illness logs, root cause analysis, and corrective and preventive actions. If Critical Event Management is also installed, safety incidents can be linked to any of the emergencies that your company is managing.
- Incident playbook
- Injury and illness
- Root cause analysis
- Assignable corrective, preventive, and learning actions
- Unified workspace including root cause analysis, logs and injury playbook, and risk assessments
- Report field mapping that enables users to import custom PDF templates to cover regional and industry incident reporting needs
- Meeting management for tracking safety meetings and minutes of meeting
- New:
- Meeting Management:
- Minutes of meetings that enable minute takers to track issues and topics discussed and create follow up actions
- Meeting documents that enable meeting managers to include relevant documents in meetings
- Incident Management:
- Offline mobile:
- Basic incident reporting enabled in mobile offline mode
- Observation reporting enabled in mobile offline mode
- Anonymous Concerns:
- Integration with Anonymous Report Center (ARC) to enable safety concerns to be reported anonymously
- Map location picker:
- Incident locations can be picked by clicking on a map
- Offline mobile:
- Meeting Management:
- Changed:
- Renamed the previous Health and Safety Incident Management application to Health and Safety Core. This store listing now serves as the new Health and Safety Incident Management application going forward.
- Removed date validation from the "Occurred on" field in the Employee Center record producer
- Fixed:
- Issue with Incident and Observation quick links not working on mobile home page in XP7 and YP1
- Issue with body part picker right shoulder appearing as left shoulder in workspace
- Error message that popped up when clicking the Add button on the Attendee or Document tab in Meeting Management
- Issue where records opened in classic view when opened from notifications
- Various a11y and i18n issues
- ACL issues with safety manager on mobile
Requires ServiceNow Washington or a later family release.