The NetImpact Asset Self-Report Auditor enables employees to validate their hardware asset registrations and maintain asset management records as part of an annual asset inventory.
From the Service Portal, employees perform validation checks to confirm possession of their assigned assets, report a discrepancy for devices listed under their control, or report new devices.
ServiceNow Mobile App users can scan barcodes or manually enter asset tags to perform validation checks ensuring they still own assets assigned to them, update ownership of assets listed under their control, or register new assets.
Request tickets are created and assigned to the appropriate team to correct information the employee has identified as incorrect. Product owners can send out requests via validation campaigns for users to check and update their current assets ownership information.
Dashboards for campaign managers and asset managers track historical and current performance information about usage and validation campaign progress.
- Asset Managers can create validation campaigns that create workflow tasks for users to validate their issued assets.
- End users can validate their issued assets and report discrepancies.
- End users can report missing assets
- End users can complete reporting via desktop or ServiceNow Mobile App (iOS, Android)
- Discrepancies reported by users create workflows for Asset management team
- Dashboards that track historical and current performance information about usage and validation campaign progress
Initial release
No external dependencies.
Application can leverage ServiceNow Mobile Apps (iOS, Android)