The Identity & Access Management (IAM) application for ServiceNow is a comprehensive solution that streamlines your IAM and Identity Governance & Administration (IGA) processes. By incorporating a governance and administration layer for all identities and access, this application enhances your overall access and identity management.
One of the key benefits of the IAM application is its automation capabilities, which significantly reduce operational costs and increase efficiency. From access right ordering to approval, creation, and removal, the application streamlines the entire identity and access process lifecycle.
In addition, the IAM application provides you with the necessary tools to comply with access requirements for NIS2, GDPR, ISO27K1, and PCI DSS. Its user-friendly interface and robust reporting capabilities offer complete visibility to all user accounts and accesses in the target systems, along with information on who ordered and approved them. The application enables access review of accounts and access rights, along with segregation of duties checks to help you pass internal or external audits.
With the IAM application, users can easily request all access rights from ServiceNow's service portal. The application eliminates the need for email or other legacy solutions for handling access requests. Users and managers can order indefinite or temporary roles and remove unnecessary access when it is no longer needed.
When an employee's tenure ends, the IAM application manages the inactivation of their accounts and the removal of all access rights. This greatly improves security. Additionally, the application allows you to passivate a user's account during long leaves and reactivate it when the user returns, further enhancing security.
IAM Application was built so that other connectors like Active Directory Connector can be added on top of the application making it possible to automate IGA for every system.
The native connectors for IAM Application include:
- ANSIBLE & Tower API
- Atlassian (e.g. JIRA)
- Azure Active Directory
- Basware P2P
- On-premise Active Directory (MS)
- Personio
- SAP S4 / ERP
- SAP SuccessFactors
- SalesForce
- ServiceNow
- Short Message Service (SMS)
- Movenium
- UiPath (Robotic Process Automation (RPA))
- Workday
Moreover, both ServiceNow and IAM Application have an excellent set of protocols that can be utilized with new integrations.
The application also supports domain separation and MSP environments, adding flexibility for complex organizations and managed service providers.
In summary, the IAM application for ServiceNow is an all-in-one solution for enhancing access and identity management, improving security, and streamlining compliance with regulatory requirements.
Identity Governance & Administration (IGA) application
IAM Application is a powerful solution that can help organizations reduce operational expenditure (OPEX) and automate the entire IAM / IGA / IdM process lifecycle, from order to approval to creation to removal.
IGA solution built natively on ServiceNow
Built natively on ServiceNow, this solution can improve user satisfaction and productivity by leveraging Service Portal and other ServiceNow capabilities and flexibilities to handle all IGA / IAM / IDM needs.
IGA for every system
With IAM Application, there is no longer a need to have separate IGA applications, software, or services for different systems, as it can handle and automate IGA for every system. This provides a more streamlined approach and reduces complexity.
IGA for all identities and access rights with reporting and easy-use UI
IAM Application is designed to handle all identities and access rights, with powerful reporting capabilities and an easy-to-use UI. This allows organizations to comply with security audits, ISO27K1, PCI DSS, GDPR, or other reporting needs by having visibility into who has identities in which system and with what access rights, and who ordered and approved those rights.
IGA with competitive pricing
With competitive pricing, the IAM Application can help organizations save costs by purchasing it in addition to their existing ServiceNow instance. This eliminates the need for licensing, customizations, and training personnel to use 3rd party software or service to handle IGA needs. This ultimately leads to better cost savings and higher ROI.