A deployment consists of certain tasks like installing update sets, installing/updating applications, performing manual exports/imports, or running a script that will be performed regularly. Oftentimes, development teams working in a ServiceNow environment establish their own way of tracking and documenting such deployments.
This can lead to various teams using different, often inefficient, methods for documenting their deployments. In most cases, deployments might not be documented at all and there is no easy way to track and reproduce the actions performed in a deployment.
The Deployment Guide application provides a streamlined, easy and convenient way for developers to document all deployment tasks and acts as a deployment manual. Each performed action can be documented and verified with a simple click. It supports multiple teams and instance setups. By documenting your deployments directly in ServiceNow, you ensure all information is stored in a central place accessible by your developers.
Creating streamlined deployment manuals with the Deployment Guide application will reduce the time needed for documenting deployments, reduces mistakes by automatically verifying certain actions, ensures a streamlined process across teams and increases reproducibility by documenting what has been done by whom on which instance.
- Easy-to-use interface for documenting and verifying deployments
- Semi-automatic verification of certain actions (e.g. can check if an update set or application version was installed in a specific instance)
- Ensure naming conventions by specifying regular expressions for deployment and item names
- Define order and prerequisites for deployment items to ensure dependencies are enforced
- Support for multiple development teams
- Support for all kinds of instance setups (e.g. DEV/PROD, DEV/TEST/PROD, DEV/TEST/QUALITY/PROD)
- Comes with 13 predefined item types and 7 item type verifications to cover most scenarios
- Easily extensible by adding your own item types
- Customizable verification logic on a per item and instance basis
- Automatically send release notes upon completion of a deployment