Leaders around the world already use Joyous to identify ways to improve their products, services, tools, systems and processes - from both employees and customers. Joyous lets your audience to get straight to the point, and gives you an easy view into specific actionable insights - with no manual work.
Many customers also use Joyous to identify ways to improve their ServiceNow implementation.
Use this Spoke to trigger a dynamic Joyous AI chat from any ServiceNow workflow. This enables you to easily get continuous action-focused feedback from ServiceNow users and your customers.
Joyous is a unique AI-driven alternative to surveys. It is especially designed for identifying actions from large audiences.
Joyous identifies specific actions that lead to tangible business impact through brief, one-on-one chats at scale. It then generates a detailed, prioritized action plan - instantly.
Using surveys by comparison takes a lot more time and effort, lacks actionable depth, and is typically a bad experience for your audience. Many feedback and survey tools say they can do actionable feedback, but in reality it’s mediocre. Joyous is the only one that has developed a unique approach and AI solution that actually does the job.
Note: This offer and Spoke can be activated and live within 10 minutes for new Joyous customers! A Joyous subscription or response bundle is needed to use this integration, free 30-day trial option and Joyous configuration support available to existing ServiceNow customers.
Trigger Joyous conversations to follow-up an action or event in ServiceNow and get actionable feedback fast.
Supports feedback from customers or ServiceNow users via txt or email.
Workflow builder or Workflow Studio, Schedulled script executions enabled
Other Requirements:Requires a Joyous account. Free trials are available.