0
29.1.15
Australia, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 6, Yokohama Patch 3, Yokohama, Xanadu Patch 10, Xanadu Patch 6, Xanadu Patch 3, Xanadu
Standalone Application
Workflow Studio on the Now Platform offers low and no code solutions for building and managing automation. The playbook design environment (Process Automation Designer) in Workflow Studio offers a no code experience for building automated business processes. Build playbooks in a diagrammatic or visual task-style view. Build playbook experiences to guide users through every step required to complete their work.
- Build playbooks that can be triggered by record creation or update
- Organize playbook steps or activities into stages
- Configure playbook stages and activities to run sequentially or in parallel
- Leverage data flow to dynamically run or skip playbook stages or activities, providing a truly dynamic experience for agents and fulfillers
- Add UI Builder pages to playbook activities, enabling modern end user experiences
- Receive realtime feedback when a playbook is redundant or missing connectors
- Quickly undo or redo most recent changes while authoring a playbook
New
- Playbooks on demand – Launch playbooks on demand to support flexible, event‑driven scenarios.
- Nested Playbooks (Designer) – Compose Playbooks using nested structures for modularity and reuse.
- Agentic Playbooks with expanded model support – Test new third‑party models to enhance playbook generation and agentic workflows.
- Emails from personal inboxes – Support email actions from personal inboxes through SOM dependency support.
Changed
- Playbooks on demand – UI & Creation – Updated designer experience improves clarity and usability.
- Guided Decisions playbook controls – Designers can restrict creation to Guided Decision Playbooks for better governance.
- On demand launch permissions – New permissions control who can launch Playbooks on demand.
- Data retention for on demand Playbooks – Updated retention behavior aligns with compliance requirements.
- Recommended actions enhancements – Improved recommendations help designers build Playbooks more efficiently.
Fixed
- Accessibility improvements (WCAG) – Enhanced screen reader and voice over support.
- Requires Australia patch 0 or greater