0
6.29.0
Zurich, Yokohama, Xanadu, Washington DC, Vancouver, Utah
Discovery and Service Mapping provides automated discovery of your on-premises and cloud infrastructure. These capabilities auto-generate application dependency information for topology visualization. Pattern frameworks from ITOM Visibility provide codeless content to discover IT landscapes. Out-of-band releases, via this store application, provide pattern content for Discovery and Service Mapping that enable the following features:
- Supports the discovery of new technology stacks to collect inventory and topology data for the CMDB initiatives.
- Maps services containing applications discovered with the latest available patterns.
Key Features
Use the pattern content for Discovery and Service Mapping to achieve the following results:
- In addition to hosts and applications supported by default, Discovery finds other hosts and applications by deploying patterns available on the Store.
- Service Mapping maps services containing additional hosts and applications.
New patterns are regularly published in the ServiceNow Store between major product releases. Discovery and Service Mapping customers can use updated or modified patterns without having to wait for the next major release.
You can submit new pattern requests to Idea@community.servicenow.com.
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
Fixed
- The Cloud Function [cmdb_ci_cloud_function] table correctly shows the operational status of impacted services, such as AWS Lambda, Amazon API Gateway, and Amazon DynamoDB (PRB1918876).
- "Amazon AWS - Organizational Units (LP)” pattern doesn't flips the values in the Operational status and Install Status fields in the Cloud Service Account [cmdb_ci_cloud_service_account] table records (PRB1919626).
- The CPG module populates the required File field when creating a Google Cloud Platform (GCP) credential (PRB1899791).
- Version information is populated for JBoss version 8 at least on Windows servers (PRB1906756).
- The "Jboss" pattern has been enhanced. The pattern checks forward slashes in process variables, includes a failover step for accurate identification of standalone types, and retrieves the version information (PRB1938340).
- In a switch stack, if a switch changes roles (is promoted to parent or demoted to child), the relationship is updated accordingly (PRB1925358).
- The "Network Switch” pattern populates the Device Neighbors field under parent for stacked switches (PRB1902752).
- The “F5REST” pattern filters out load balancer services using duplicate IP addresses and ports (PRB1906962).
- The "RabbitMQ Windows” pattern populates the Installation directory field in the RabbitMQ [cmdb_ci_appl_rabbitmq] table (PRB1929184).
- The "J2EE EAR On Linux” and "J2EE EAR On Windows” pattern steps have correct conditions to discover the "Oracle jdbc Connection” section (PRB1918053).
- The "DNS Shared Library" correctly respects the MID Server property 'nslookup_size_limitation' when set to 0, and doesn't collect DNS names by running nslookup (PRB1915372).
- WebSphere discovery on Windows servers collects the WebSphere Enterprise Archive (EAR) name and version, and creates a relationship between the EAR file to WebSphere Application Server (WAS) (PRB1925016).
- The "Linux Server” pattern collects the cluster data of Oracle Clusterware 10g version (PRB1922704).
- The “Sybase" pattern will terminate gracefully if no instance name is found (PRB1897373).
- The "NetApp Storage Cluster-Mode" pattern correctly maps serial numbers to the Storage Node Element [cmdb_ci_storage_node_element] and the Storage Server [cmdb_ci_storage_server] tables (PRB1915425).
- In the “WebLogic” pattern, if no port is found in the identified CI, the "Identification for HTTP(S)" section is skipped, and the pattern continues with the "Lightweight identification for WebLogic” section (PRB1919666).
- The “WebLogic" pattern populates the Version field in the Oracle WebLogic [cmdb_ci_app_server_weblogic] table for Windows servers (PRB1916584).
- The “WebLogic" pattern populates the Server Name field in the Oracle WebLogic [cmdb_ci_app_server_weblogic] table for Windows servers (PRB1915512).
- The "WebLogic" pattern makes only the necessary SSH connections to the target host during discovery (PRB1931365).
- The "WebLogic" pattern has been improved to use less central processing unit (CPU) (PRB1933086).
- The “Windows OS - Servers” pattern doesn't fails if the MAC address isn’t configured (PRB1937815).
- The "Tomcat” pattern successfully retrieves the Tomcat version information (PRB1928416).
- The "Oracle DB On Unix" pattern correctly reads lines in the oratab file that have a hash sign, and collects the home folder data as expected (PRB1908237).
- The '$sw_horizontal_discovery_log' supports TinyURL and now displays log information for TinyURL in “View Log” (PRB1618805).
- The ‘service_mapping_admin’ role can compare versions of CI configuration files (Tracked configuration file) (PRB1802633).
Required plugins and products:
Discovery, Service Mapping, or Cloud Management