0
3.0.1
Yokohama Patch 3, Yokohama, Xanadu Patch 3
Now Assist for Accounts Payable Operations (APO) leverages the platform's generative AI capabilities to automate tasks, streamline processes, and boost productivity with intelligent features designed for a seamless and intuitive experience.
Now Assist for Accounts Payable Operations includes the following key features:
- Supports the case summarization functionality for invoice processing, inquiry cases and purchase orders. Users can gain this insight without needing to navigate multiple screens or perform extra actions.
- Uses generative AI to guide the accounts payable team and enhance productivity and efficiency through conversation and proactive experiences for invoice cases.
- Uses generative AI to help suppliers view or update information through conversational flows.
- AI agent-powered workflow "Resolve supplier questions" helps resolve invoice inquiry cases raised by employees and suppliers. It autonomously initiates processing workflows related to invoice inquiry cases and significantly reduces the involvement of human agents.
- In additional to processing invoices and paying suppliers on time, Accounts payable teams are bogged down by loads of invoice inquiries. In this release, we are introducing an AI agent-powered workflow "Resolve supplier questions" designed to reduce manual effort in answering basic invoice inquiries. Once after invoice inquiry is received and assigned to a user, AI agents will work autonomously to understand the context of the inquiry and will propose a resolution, which can be reviewed and accepted by AP user. As a result, accounts payable team will be able to save significant amount of time that can be used to handle strategic initiatives.
- Now Assist Panel for summarization will allow fulfillers to summarize invoice cases and converse with Now Assist without needing to navigate away from their current work. The Now Assist Panel can be activated within in the navigation bar in the Platform experience. System administrators can enable this experience simply within the Now Assist Admin Console.
- Enhanced invoice case summarization feature with multi-language support powered by Now Assist. Summaries are now available in multiple languages beyond English, enabling broader accessibility and improved global collaboration.
- A new requester role is added to access Now Assist Accounts Payable Operations features powered by generative AI. Customers need to explicitly grant these roles to users for access to GenAI features and capabilities.
- Added new skill to allow AP users generate and view purchase order summary using Now Assist.
- Now Assist for Platform (sn_genai_platform)
- Now Assist for Accounts Payable Operations (sn_ap_gen_ai)
- Now Assist for FSC Common (com.snc.sn_fsc_genai)