Now Assist for Accounts Payable Operations (APO) leverages the platform's generative AI capabilities to automate tasks, streamline processes, and boost productivity with intelligent features designed for a seamless and intuitive experience.
Now Assist for Accounts Payable Operations includes the following key features:
- Resolve Supplier Questions: Resolve Supplier Questions automates responses to common and repetitive supplier inquiries—dramatically reducing response times and boosting AP help desk productivity.
- GenAI-Powered Multi-Record Summarisation for Suppliers: Instantly gain a comprehensive view of each supplier with AI-driven summarisation across multiple records. This feature helps users save time, make confident decisions, and avoid overlooking critical details.
- Unified AI Search with Genius Results: Effortlessly locate the right records across multiple tables with a single search. Genius search results intelligently surface the most relevant data—eliminating manual digging and freeing up time for higher-value tasks.
1. Resolve Supplier Questions:
- Expanded Scope: The agent now includes payment-related information, enabling broader case coverage and more comprehensive responses.
- Faster Activation: The trigger condition has been updated to ‘assigned’, ensuring the workflow activates immediately when a case is assigned—no delays.
- 3P Model Support: Compatibility has been extended to include the 3P model, offering greater flexibility across supplier engagement scenarios.
- Field Extractor Skill: A new skill automatically extracts the invoice number from the email description and updates the reference field—minimising manual effort and improving data accuracy.
2. GenAI-Powered Multi-Record Summarisation for Suppliers
Get a complete supplier view at a glance. This feature uses generative AI to summarise multiple records into a single, coherent snapshot—saving time, enabling confident decision-making, and reducing the risk of missing critical details. Compatibility has been extended to include the 3P model.
3. Unified AI Search with Genius Results
Say goodbye to tedious searches. Unified AI search intelligently surfaces the most relevant records across multiple tables, helping users instantly find what they need and focus on higher-value work.
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