0
1.4.1
Zurich, Yokohama, Xanadu
Create and edit an order cases using the Business Portal.
- Create order cases instantly with a direct navigation path for faster resolution.
- Deliver a guided experience using playbooks with predefined activity steps.
- Easily edit quantity, shipping location, and start date for multiple or specific order lines, based on the scope of the order.
- Streamline data entry with auto-populated details from the original order.
- Track and view submitted order cases for complete visibility.
No changes.
Dependencies:
- Order Operations Case Management (com.sn_order_case)
- Playbook for Customer Service Management (com.sn_csm_playbook)