Delinea Privileged Access Service can store credentials used by Discovery and Service Mapping in the external credential repository rather than directly in a ServiceNow credentials record. Delinea Secret Server enables ServiceNow to fetch (for example, passwords and keys), directly from Secret Server without storing them in the ServiceNow database.
Delinea Credential Resolver 4.5.4 works with ServiceNow to allow:
For Privileged Access Service:
- Set Up OAuth Client Application
- Set Up ServiceNow and ServiceNow MID Server Instances
- Add PAS SSL Certificate to MID Server
- Perform Lookups to Identify the Resources in PAS
For Secret Server:
- Create a secret in Secret Server
- Create the User in Secret Server
- Create the role and give the necessary permissions
4.5.4 release notes:
• Updated Platform login to align with the latest Platform APIs for SS
• Updated the Delinea Credential Resolver jar to resolve the unsupported ServiceNow error in agent.log file.
• Added proxy support to the DelineaMidServerSetupUtility for PAS and SS.
- Secret Server:
Delinea Secret Server
- Version 10.7.00059 or later
- Web Services enabled
- Secret Server user account (Application Account) with minimum VIEW access to the secret(s) configured as Credentials
ServiceNow
- MID Server in an Up state
- MID Server validated
- MID Server has HTTP or HTTPS access to Secret Server
2. Privileged Access Service:
- ServiceNow Instance
- ServiceNow MID Server (a virtual machine configuration provided by ServiceNow)
- MID Server in an Up state
- MID Server validated
- MID Server has HTTP or HTTPS access to PAS
- Activate the plugins on a ServiceNow Instance
- ServiceNow External Credential Storage
- Discovery
- Privileged Access Service (PAS)