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1.1.0
Yokohama Patch 3, Yokohama
Now Assist for Workplace Service Delivery elevates your ServiceNow® Workplace Services experience with generative AI capabilities. Transform the employee experience by enabling seamless interaction with physical workspaces through generative AI technology.
Allow employees to:
- Request spaces effortlessly with an intuitive, streamlined experience
- Add services and guests to a new reservation
- New
- The introduction of Workplace AI Agents
- Support Event planners move planned reservations when a space becomes unavailable.
- Provide space suggestions to Event Planners when an employee requests changes to a managed reservation.
- The introduction of Workplace AI Agents
- Changed
- None
- Fixed
- None
- Removed
- None
- The System Admin (admin) role is required to install the application.
- Dependent applications:
- Now Assist for Platform (sn_genai_platform)
- Workplace Case Management (sn_wsd_case)
- Workplace Reservation Management (sn_wsd_rsv)
- Workplace Visitor Management (sn_wsd_visitor)
- AI Agents for Workplace Service Delivery, Workplace Case Management, and Workplace Reservation Management must be installed in order to use the AI Agent use cases.