If IBM i is a critical part of your business services and applications, you likely lack visibility into this platform from ServiceNow. With Precisely’s Ironstream® for ServiceNow for IBM i, your IBM i components are no longer a black box without any detail.
Ironstream Service Mapping for IBM i leverages patterns and comprehensive discovered Configuration Item (Cis) information to automatically map and maintain service items and relationships for the mainframe. Easily combine a IBM i map with the wider service to complete the view of your critical business systems.
Together, Precisely Ironstream and ServiceNow ensure you have a unified, connected view of your entire IT network and the services that it supports.
- Get complete visibility into IT services with Service Mapping for IBM i
- See all the applications and IT components that support a service, and how they are related
- Identify underlying causes of service issues to quickly diagnose, prioritize for faster MTTI and MTTR
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Evaluate business and service impacts of planned infrastructure changes
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Save time and money with automated service mapping and updates to keep your maps up-to-date and accurate
This is an updated release of the Ironstream for ServiceNow IBM i Service Mapping application for use with the Xanadu edition of ServiceNow, or later.
- ServiceNow instance – Xanadu or later
- Service Mapping Plugin – Version 1.0.0
- Ironstream for ServiceNow Discovery for IBM i application installed and operational – Version 7.4 or later