Qualys VMDR integrates seamlessly with ServiceNow ITSM - Incident Management Table, automating ticket creation and CMDB synchronization, enhancing patch management, offering a range of apps to streamline vulnerability tracking, and more. The Qualys Core and VMDR apps will help automate and manage vulnerabilities effectively.This seamless workflow, powered by TruRisk, helps organizations stay ahead of cyber threats and reduce risk.
Qualys Core App is a prerequisite for the Qualys VMDR App. The Core App will establish a connection between Qualys VMDR and ServiceNow to import vulnerability data and configure import schedules. Then setup the assignment rules to route tickets to resolver groups, define SLAs based on various attributes, and create vulnerability tickets through the ITSM incident management table. Use the default configurations available in the Core App to define the detection event and grouping rules to manage vulnerabilities effectively.
- Define connectors for Qualys VMDR, FIM, and PC subscriptions
- Import VMDR related data: vulnerabilities, assets, Knowledgebase, scanners, option profiles
- Import PC related data: policies, controls, postures
- Import FIM related data: incidents, incident evetns
- Configure rules to create incidents
- Define SLA's, and assignment rules for incidents