HappySignals IT Experience Management Platform helps enterprises to manage end-user experiences, increase employee happiness and productivity, and achieve better business outcomes with IT.

The HappySignals Proactive IT Experience app for ServiceNow provides an out-of-the-box integration between ServiceNow ITSM and the HappySignals Experience Management Platform. It enables ServiceNow users to measure and improve end-user experiences with 7 Proactive IT areas:

Overall IT Experience, Remote Work, Office Environment, Laptops and Computers, Mobile Devices, Enterprise Applications, and Collaboration with IT.

Find out more about the HappySignals platform: https://www.happysignals.com/it-experience-management-platform

FEATURES
The HappySignals platform is packed with features to support enterprises in every step of IT Experience Management (ITXM™):

Quantify Happiness and Productivity in Proactive IT areas, and understand the reasons why end-users are unhappy or losing time.
Get reliable and comparable data across all Proactive IT areas from research-backed standardized surveys.
Intuitive platform interface, designed to be used by both technical and non-technical users
IT at a Glance Dashboard to see an overview of Happiness and Productivity across all measurement areas
Reports, Shortcuts, and Live Screens to effortlessly share real-time experience data with different stakeholders
Intuitive drill-down analytics to identify focus areas from experience data
Global benchmarks to compare IT in your organization with other HappySignals users
End-user profiling by Support Profiles
Built-in Experience Level Agreement (XLA) Management